Privacy policy

Data controller

The company responsible for processing your data under this Privacy Policy is:

MANUFACTURAS ROCAL SA
Tax identification number: A58618380
Registered address: C/Raval Sant Antoni 2, 08540 Centelles (Barcelona), Spain
Email address: info@rocal.es
Website: rocal.es
Telephone: +34 93 8812451
Registered in the Barcelona Commercial Registry, record No. 120,228, folio 70, volume 10,241, book 10,300, section 2.

At MANUFACTURAS ROCAL SA, we recognise the importance of protecting your personal information and are committed to processing it responsibly and in accordance with data protection legislation.

This Privacy Policy is intended to govern all matters relating to the processing of data belonging to users who browse the website or provide their data through the various forms available on it.

Personal data

Personal data is any information that identifies you or makes you identifiable. Through the website, in the fields provided for this purpose, we collect the personal data communicated to us by the user, including their first name, surname, email address, telephone number, postal address and town or city, as well as any data voluntarily provided to us through any social network on which the user is registered. In this case, privacy will depend on the settings selected by the user and on the terms and conditions of the relevant social network.

Visiting the website does not require the user to provide any personal information. However, where such information is provided, the data will at all times be processed lawfully and in accordance with the principles and rights established under Regulation (EU) 2016/679 of 27 April, the General Data Protection Regulation (GDPR), and Spanish Organic Act 3/2018 of 5 December on Personal Data Protection and the guarantee of digital rights (LOPDGDD).

Purpose, retention period and lawful basis for processing

The data provided by the user will be processed for the following purposes:

• To respond to a request or enquiry submitted by the user through the contact form available on the website. We collect and process the user’s personal data in order to handle and manage their request, enquiry or any other submission made through the form. We will retain this data for as long as necessary to fulfil the request and for the period required by law, subject to a minimum retention period of 3 years.
  The lawful basis for processing the data is the consent granted by the user when they select the box accepting our Privacy Policy before submitting the request. The user has the right to withdraw their consent at any time, without affecting the lawfulness of any processing based on consent carried out before its withdrawal.
• To improve the user’s browsing experience on the website. We will retain this data until the user withdraws their consent to its processing by deleting the cookies, and for the period required by law, subject to a minimum retention period of 3 years.
  The lawful basis for processing data to improve the user’s browsing experience is the consent granted by the user when accepting cookies. The user has the right to withdraw their consent at any time, without affecting the lawfulness of any processing based on consent carried out before its withdrawal.
• To manage our social media accounts and send the user information about our activities and products. We will retain this data until the user withdraws their consent to its processing and for the period required by law, subject to a minimum retention period of 3 years.
  The lawful basis for managing our social media accounts and sending information about our activities and news is the consent granted by the user for these purposes. The user has the right to withdraw their consent at any time, without affecting the lawfulness of any processing based on consent carried out before its withdrawal.
• To send communications, bulletins and newsletters concerning MANUFACTURAS ROCAL SA products. With the user’s consent, we collect and process their personal data in order to send information about our products and services. We will retain this data until the user withdraws their consent to its processing and for the period required by law, subject to a minimum retention period of 3 years.
  The lawful basis for processing the user’s data is the consent granted when selecting the box accepting our Privacy Policy before subscribing to the newsletter through the form provided for this purpose on the website. The user has the right to withdraw their consent at any time, without affecting the lawfulness of any processing based on consent carried out before its withdrawal.
• To manage the curriculum vitae submitted by the data subject through the form provided for this purpose and include it in the company’s candidate database. The data will be retained for a maximum period of one year. Once this period has elapsed, the data will be blocked for the period required by law, with full respect for its confidentiality being guaranteed both during processing and during its subsequent destruction.
  The lawful basis for managing and processing the data subject’s curriculum vitae is their consent, which is expressed through the affirmative action of submitting it and selecting the box accepting our Privacy Policy before submission. The user has the right to withdraw their consent at any time, without affecting the lawfulness of any processing based on consent carried out before its withdrawal.

Disclosure or transfer of personal data and international transfers

Your data will not be disclosed or transferred to third parties unless required by law or where it must be provided to service providers associated with the Data Controller that act as data processors.

Our servers are located in the European Union and, as a general rule, we engage service providers that are also located within the European Economic Area or in countries that have been declared to provide an adequate level of protection.

Should we need to use external service providers that require personal data to be transferred outside the European Union or to countries that have not been declared to provide an adequate level of protection, we will ensure the security and lawfulness of the processing of your data through adequacy decisions, standard contractual clauses, binding corporate rules, applicable derogations or any other instrument approved by the supervisory authority that provides appropriate safeguards for international data transfers.

Updating data

To enable us to keep personal data up to date, it is important that the user informs us whenever the data changes. Otherwise, we cannot be held responsible for its accuracy.

The user guarantees that the personal data provided is truthful, that all information supplied reflects their actual circumstances, is up to date and accurate, and agrees to notify us of any changes.

Third-party data

If the user provides MANUFACTURAS ROCAL SA with data concerning third parties for any purpose, the user guarantees that the data was obtained lawfully, that the affected individuals were informed in advance, that their consent to disclose the data was obtained and that the information provided is accurate and truthful.

Mandatory nature of the requested information

All our forms identify mandatory fields with an asterisk (*). If the user does not complete these fields or does not select the box accepting the Privacy Policy, the information cannot be submitted.

Use of passwords

To access the Private Area, the USER must “Log in” and enter the email address and password created through the registration form, in accordance with the password complexity requirements established on the website from time to time.

Users are responsible for properly safeguarding and maintaining the confidentiality of any identifiers and/or passwords selected during registration. They agree not to transfer their use to third parties or allow unauthorised persons to access them.

Users must also notify the Data Controller immediately of any circumstance that may allow the identifiers and/or passwords to be misused, including their theft, loss or unauthorised access, so that they can be cancelled immediately.

Rights of data subjects

You have the right to access your data and obtain confirmation as to whether it is being processed, as well as to receive a copy of the personal data being processed. You have the right to update your data, request the rectification of inaccurate data and request its erasure when it is no longer required for the purposes for which it was collected. You may request the restriction of the processing of your data, object to its processing and withdraw your consent, as well as exercise your right to data portability. You also have the right not to be subject to decisions based solely on the automated processing of your personal data. You may exercise your rights by contacting us at marc@rocal.es.

If you believe that your rights have not been properly addressed, you have the right to lodge a complaint with the supervisory authority at www.aepd.es.

Processing of minors’ data

Any person who provides data through the forms on this website and consents to its processing declares that they are over 14 years of age. Access to and use of the website by children under this age is prohibited. If the Data Controller becomes aware at any time that a child under the age of 14 has provided personal data, we will delete that data. Parents or legal guardians may also contact MANUFACTURAS ROCAL SA at any time to block the access account of any child under their responsibility who registered using a false identity.

Social media

The purpose of tools such as Facebook, Twitter, Instagram and other social networks is to increase the visibility and dissemination of the activities carried out by our organisation. These tools store personal data on the servers of the respective services and are governed by their own privacy policies. Users are advised to review and read the social network’s terms of use and Privacy Policy when registering, taking into account the available settings concerning the level of privacy of the user’s social media profile.

The Data Controller also reserves the right to remove from its social media accounts any information published by third parties that breaches the law, encourages unlawful conduct or contains messages that undermine the dignity of individuals or institutions. It also reserves the right to block or report the profile responsible for such messages.

Processing of cookies

A cookie is a small file that is downloaded and stored on the user’s computer when they access a website. Among other functions, cookies allow the website to store and retrieve information about the user’s browsing habits or device and, depending on the information they contain and the way in which the device is used, may be used to recognise the user.

The user may prevent cookies from being generated by selecting the corresponding option in their browser. Further information is available in our Cookie Policy.